Return and Exchange Policy

1. Eligibility for Returns and Exchanges:

• Items must be unworn, unwashed, and in their original condition with all tags attached.

• Returns and exchanges must be initiated within 24h  days of receiving the order in Qatar and 14 days for other countries.

• Sale items are final and cannot be returned or exchanged.

2. How to Return or Exchange:

• Contact our customer service team to initiate a return or exchange.

• Provide your order number and the reason for the return or exchange.

• We will provide instructions on how to return the item.

3. Shipping Costs:

• Customers are responsible for return shipping costs unless the item is defective or we made an error.

4. Refunds:

• Once we receive and inspect the returned item, we will process your refund within 7-10 business days.

• Refunds will be issued to the original payment method used at the time of purchase.

• Shipping costs are non-refundable.

5. Exchanges:

• If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

• Exchanges are subject to availability.

6. Defective or Incorrect Items:

• If you receive a defective or incorrect item, please contact us immediately.

• We will cover the return shipping costs and provide a replacement or refund.

7. Contact Information:

• For any questions or concerns regarding our return and exchange policy, please contact our customer service team .